UK Lift & Escalator Company is pleased to announce that they have been awarded a lift maintenance agreement for two passenger lifts at a Care Home in Gateshead. Following on from our free site survey, our technical manager diagnosed the fault with the lift that had been out of service for two years. One of the lifts at the care home had been running ok, but they only had one lift available for their residents, often making waiting times long and causing stress. After returning lift two to full service, following on from our recommendations, the care home now has two fully functional lifts, which has helped to reduce waiting times and stress for their residents.

This lift maintenance agreement will see us once again offering our traditional lift maintenance contract for the passenger lifts on site, which I am sure, will help cut down on call-outs and repairs. Our traditional lift service allows our highly qualified engineers to spend longer servicing each lift on site, which reduces potential call-outs or breakdowns. Our engineers have vast experience and knowledge of all types of lift equipment, which allows us to service or repair all types of lifts and escalators. Along with our open protocol policy on parts and components and our first time fix policy on repairs, we believe we offer the highest level of service throughout the North and Midlands.

Following our lift maintenance visits, we provide all customers with a traffic light report on their equipment, detailing the items that require attention, either now or in the future. This allows the customer to plan ahead with regards to remedial works and budget for anything that may be required in the future.

Why not give us a call today to see how we can help? Whether it’s traditional lift maintenance, a lift repair, lift modernisation or refurbishment or even a new lift installation, we’d love to hear from you.