We received a request from Keneth Peters, a firm of Chartered Surveyors based in London, to attend a call out at a lift that continued to break down at major high street retailer, based in Sunderland. Our lift engineer attended site within hours and quickly identified a problem with a faulty car gate switch, which was causing the breakdowns. We quickly sourced open protocol parts from a local lift spares supplier, and attended site the next day to fit these.

The lift was returned to service and has not failed or broken down since, giving the client a lift that is now reliable. This repair job is a good example of our first time fix policy, experience of our engineers and that all parts are open protocol and sourced from the UK (where possible).

If you have an unreliable or faulty lift that is giving you problems, why not contact us? With our extensive experience across Sunderland, Newcastle, Teesside and the rest of the UK in lift maintenance & repair, modernisation and new lift installations, we’ll definitely be able to help!