The quality of service and support provided by UKLE has been excellent. Reactive maintenance is always dealt with quickly and efficiently, allowing us to manage our portfolio effectively.
I think UK Lift and Escalator are very good and the personable approach is one which I like. Communication is extremely important and you guys tick the box in this regard.
Since starting our partnership with UK Lift and Escalator we’ve noticed an instant increase in quality of service and decrease in reactive issues. Communication from their office staff is excellent and service from their engineers is consistent and reliable. We’d happily recommend them!
We’ve used UK Lift and Escalator for many years now. I’ve always found them very polite and helpful, they do not push for work but always ensure that I have all the information to make decisions. Response time is excellent and I’m sure that as General Manager of SSL Healthcare Limited I will be using UK Lift and Escalator for many more years to come.
I’m extremely pleased with not only the level of work being undertaken on the monthly maintenance and repairs, but also with the modernisations. The communication has been superb on all counts.
UK Lift and Escalator have restored my faith in lift contractors. At the end of the day our customers are only concerned with their own sites, not that you have over 100 customers and it may take a while to deal with your request. Hats off to Nick Hay, who actually makes me believe we could be your only customer…..he responds that quickly! Happy with your service so far!