UK Lift & Escalator Company Ltd – Customer Feedback

UK Lift & Escalator Company Ltd pride ourselves on delivering a first class service to all our customers, from residential sites with a single disabled platform lift installed, to multi unit sites such as; Care Home Groups, Business Centres, Shopping Centres and Industrial sites, among many others.

We recently secured the lift maintenance contract for a unit that had been troublesome for a client based in County Durham – After assessing the equipment in question, we discovered a number of parts had become warn and damaged, and this was causing excessive downtime to the lift and restricting disabled people from reaching the upper levels of the building. We carried our repair works to the equipment on site at the same time as our first traditional lift maintenance visit, and the lift has been running smoothly ever since. The client was left very happy with our service, judging by the feedback we received on email:

“I just wanted to say thank you, both to you and your team for the excellent level of customer service you have given us over the past few weeks.

The engineer has done an excellent job in resolving the problems with the lift on site.  Everyone I have spoken to from your company has been extremely helpful and have provided a great service.

Once again, thank you very much”

Does your current provider measure up to our service? If you’re having problems, why not give us a call to see how we can help? Whether its lift maintenance, lift repairs (see our recent blog on this here), a new lift installation or even a lift modernisation or refurbishment, contact us and see how we can help.


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