UK Lift & Escalator Company Ltd – Customer Feedback

We recently received a a glowing report from one of customers, Woodham Academy, a secondary school based in Newton Aycliffe, County Durham.

Our contact at the site had this to say:

“We are more than happy with the service received at our site, and you (UKLE) are by far the best lift company we have had in my 16 years at site.  The best thing is that we trust you unquestioningly with regard to both the engineers and the recommendations you make”

These comments are in no small part down to our engineers, who are effectively our ‘front line’ representatives, who carry our ethos of an efficient,  customer focused and committed provider to our customers, and live the values that we have instilled within the company.

At this site, we have cut down on call outs and breakdowns by using our traditional lift maintenance methods, which also saves the client time, money and work. Along with this, we only use open protocol parts (where possible), allowing us to not only save our clients money, but also open up the equipment, allowing them to work with any service provider in future. Our open protocol parts are often sources from our UK network of distributors, which significantly reduces lead times for parts, allowing us to get the equipment back up and running as soon as possible too.

Do you feel the same way as this about your current lift company? If not, it’s probably time to change! Why not contact us for a chat and see how we can help? We don’t just do lift maintenance, but also lift repairs, lift modernisations and new lift installations too!

Leave a Reply

Your email address will not be published. Required fields are marked *