I would just like to add my grateful thanks for the proactive responses this last week, the response was appreciated by Sodexo and the team on site. The fact that you kept our team as well as the client informed at all times went a long way to help ease the concerns of the teams both on and off site.
This sort of approach to customer service certainly sets you apart from many other contractors and this is appreciated by the Wates team as well as the client.