As the name suggests, we are experts in both lifts & escalators, not only for maintenance, but also for modernisations, repairs and new installations too. However, did you know that we can also maintain, repair and replace dock levellers too? As dock levellers are an integral part of any loading bay, facilitating the transport of goods both in and out of a busy logistics centre, we offer the same top class service that we provide for customers with lifts and escalators.
We offer a full, traditional maintenance service to all of our customers with dock levellers, lifts and escalators – This allows the engineers to spend more time on site, fully maintaining the equipment and checking every item thoroughly, as opposed to just quickly visually checking the equipment – This allows us to spot any problems before they cause downtime of the equipment. We also use open protocol parts (where possible) to allow the client to work with any service provider in future. Open protocol parts often are available more quickly too, reducing lead times and allowing us to reduce downtime of the equipment.
We have recently been awarded the lift and dock leveller maintenance contract for a prestigious site; Johnson Controls in Sunderland. Having visited site and met with the maintenance manager, discussed their needs and our service, we submitted competitive costs for the maintenance and we are delighted to be awarded this contract. With the site being literally a stones throw away from our offices, we can offer even faster response times to our client – This, coupled with our outstanding service is sure to keep their equipment in first class condition and allow the flow of goods and people to move freely throughout their site.
Do you receive the same service from your current contractor? If not, it’s time to speak to us. Whether you’re based in Sunderland, Newcastle, Teesside, County Durham, Yorkshire of further afield, we’re sure to be able to help with anything lift, escalator or dock leveller related. We’re experts in maintenance, repair, modernisation and new installations of all makes and models of equipment, so why not contact us and see how we can help?