UK Lift & Escalator provided a very competitive quote to replace the main suspension ropes and over speed governor ropes of our passenger lift. Their knowledge, communication and politeness from start to finish was excellent. The work was carried out on time, as planned and the area left as clean and tidy as they found it. I would not hesitate to use them again or recommend them to colleagues.
I have worked with a number of lift contractors and UK Lifts and Escalator are by far the best I have ever worked with. They are efficient and effective, great communicators and very supportive. I hadn’t heard of UK Lift and Escalator previously, but we took a chance and it was the best decision we made.
Since starting our partnership with UK Lift and Escalator we’ve noticed an instant increase in quality of service and decrease in reactive issues. Communication from their office staff is excellent and service from their engineers is consistent and reliable. We’d happily recommend them!
I would like to say a big ‘thank you’ to you all at UK Lift and Escalator for all of your hard work and perseverance in providing us with a super lift. Jez has been amazing throughout and the final finishing touches are perfect. We are so thrilled with the whole package, it is so smart and efficient, it is a great asset to the workings of the house.
Thank you to Andrew and Paul for all of your help and attention to detail throughout.
I have to say that while I’ve worked with our main point of contact previously when we were both at different organisations, I have been most impressed with the back office and service support from UK Lift and Escalator – in all seriousness, better than any other such company I have used in a long time.
Quotes are turned around quickly, the engineers are friendly and thorough and the helpdesk is easy to deal with.
I would recommend UK Lift and Escalator to anyone who asks me who to use.
The quality of service and support provided by UK Lift and Escalator has been excellent. Reactive maintenance is always dealt with quickly and efficiently, allowing us to manage our portfolio effectively.
I think UK Lift and Escalator are very good and the personable approach is one which I like. Communication is extremely important and you guys tick the box in this regard.
We’ve used UK Lift and Escalator for many years now. I’ve always found them very polite and helpful, they do not push for work but always ensure that I have all the information to make decisions. Response time is excellent and I’m sure that as General Manager of SSL Healthcare Limited I will be using UK Lift and Escalator for many more years to come.
I’m extremely pleased with not only the level of work being undertaken on the monthly maintenance and repairs, but also with the modernisations. The communication has been superb on all counts.
UK Lift and Escalator have restored my faith in lift contractors. At the end of the day our customers are only concerned with their own sites, not that we have over 100 other customers and it may take a while to deal with their requests. However, hats off to Nick Hay, he actually makes me believe we could be your only customer…..he responds that quickly! Happy with your service so far!